Fix Samsung Smart Tv Prime Video Not Working Or Loading

How to Fix Samsung Smart TV Prime Video Not Working Or Loading?

Clear Cache memory:

Try the next solution if clearing the cache memory does not fix your problem.

Uninstall unused programs:

If the storage on your smart TV is filled, that will create all sorts of problems for the installed applications on your TV, so if there is anything that you can delete from your TV, do it right away.

If there is any application that you do not use at all, you should remove them from your TV. That will clear up the storage for you.

To uninstall an application from your Samsung Smart TV, follow the instructions below.

Press the Home button on your remote.
Open up the Apps tab.
Go to Settings and then find the application you want to remove.
Once you find it, select it and then choose Delete. This will uninstall that application from your TV.

Reset the router:

So restart your router as that will fix your local network bugs, which could fix your problem with the application. Unplug it from the power source and wait a while to restart or reset the router. After that, connect the router to the power source again.

Soft reset your TV:

As simple as it may sound, most devices’ problems can be fixed with a single restart. Even in this case, you can try restarting or resetting your Samsung Smart TV to fix the issue.

Simply restarting the TV by pressing the power off button is not enough for a reset. You need to remove the power cord from the plug point and keep your TV disconnected from the socket for at least two minutes. After those two minutes, connect the power plug of your TV to the socket again and then turn it on.

If this does not fix your issue, try the next given solution.

Disable Samsung Instant On:

Open up your TV settings.
Navigate to the General section.
Find Instant On here and turn off the toggle for it.
Press the Home button on your remote.
Open up the Apps tab.
Select the search icon and enter the application’s name you are looking to install.
Once it shows up in the results, select install.

Activate your Device:

Update your TV:

Press the Home button on your remote.
Open up Settings.
Using your remote, navigate to support.
Then select Software update.
Now select Update Now.
Wait for the update to be complete and then select Ok.

Check for Downloads:

So if any such downloads are running on a device, pause them or cancel them right away. It would be even better to disconnect every other device connected to your home network.

Reset smart hub:

If none of the solutions mentioned above worked for you, you should consider this method. Resetting the smart hub will mean losing everything on your TV. Everything will be cleared up from installed apps to logins, and you will have to set up everything on your TV again.

Press the Home button on your remote.
Go to the Settings section.
Using your remote, navigate to support.
Select Device Care to open up the menu for it.
Here, choose the option Self Diagnosis.
Now go to the bottom and select the option “Reset Smart Hub.”
Your TV will ask for a PIN to confirm your action. By default, the PIN is set as 0000.
Once you put the PIN in, wait till the reset process is complete.

So this is all about fixing the Samsung Smart TV Prime Video Not Working Or Loading issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.

Fix: Samsung Smart TV Not Loading iTV Hub

How to Fix Samsung Smart TV Prime Video Not Working Or Loading?#

Clear Cache memory:#

Uninstall unused programs:#

Reset the router:#

Soft reset your TV:#

Disable Samsung Instant On:#

Activate your Device:#

Update your TV:#

Check for Downloads:#

Reset smart hub:#