Your Spectrum router’s purple light could indicate several issues. If you notice it blinking half-red and half-blue, do not think about the worst. You might be unable to effectively connect to your Wi-Fi connection due to a minor internet speed issue.
Ways To Fix Your Purple Light On Spectrum Router
The gadget itself failing or malfunctioning could be of great concern. Despite how expensive a product may seem; routers and modems might malfunction and eventually wear out. Wireless routers may become susceptible to this due to overheating.
However, there is no fix for these issues. But first, try the following measures to see if these can fix the problem with the spectrum purple light before rushing to call Spectrum Customer Support.
Checking The Wire Thoroughly
Check all of the wires and cables that are attached to your router or modem as a first step. The most common source of problems with the Spectrum router and your internet connection is loose or damaged wires that are inserted into the router over time. This instability can then lead to problems like the “purple light” problem. You should watch the wires and cables carefully.
If you detect that a wire is not connected properly during this, pull it out and re-insert it. Just make sure it connects this time with the device, or the issue will continue. Additionally, if a wire is damaged, you should repair it to avoid further problems.
Power-Cycle Your Spectrum Router
Rebooting your Spectrum router, like much other equipment, will usually take care of any short-term problems slowing down your Spectrum Internet connection. So, restarting the device is the first step you need to take to get rid of the purple Spectrum router light.
How Can You Reboot Your Router?
Unplug the power cord from your modem, and remove the batteries.
Unplug your Spectrum router’s power cord.
Allow the machinery to idle for at least 60 seconds to allow for some cooling.
Reattach the power cable and re-insert the batteries before plugging in your modem again.
Give it another two minutes to make sure your modem is fully operational. You can see the modem’s lights, which will let you know when the rebooting process is through.
Reattach the power wire and plug your Spectrum router back in.
Give it two minutes so that it can start up, connect to the internet, and become fully operational.
Once all status indicator lights are stable, you probably won’t experience the half-blue, half-red display light again, indicating that the reboot resolved the Spectrum router purple light issue.
Check to see whether you are back online and if the internet speed issue you were experiencing has been fixed by opening a few web pages or running a few applications.
Factory Reset Your Spectrum Router
Due to ongoing processes and cached data, your Spectrum Router may begin to give poor speed or stop functioning altogether. Your Spectrum router may need to be factory reset. Now, you might be hesitant at first, but by returning the router to its default setting and erasing all caches, you might be able to resolve the purple light problem.
Troubleshoot On The My Spectrum App
Spectrum, one of the top internet service providers, focuses on giving its clients quick access to solutions. You get immediate access to your Spectrum account and services with the My Spectrum App. By logging into your account, you may address problems with your equipment. You may also control your Spectrum in-home Wi-Fi network, access troubleshooting tools, and check the condition of your modem, router, or gateway device.
Contacting The Customer Support
If the issue still exists after you have followed all the suggested advice and done so, there is no harm in getting in touch with Spectrum’s customer service. A specialist can assist you if you need to perform a deeper level of troubleshooting, like formatting settings. When you get in touch with them, inform them of the problem and the steps you took to have it resolved. You can rest easy knowing that help is always available, thanks to Spectrum’s round-the-clock technical support.
Don’t get alarmed right away if you notice a purple light on your Spectrum Router. Apply the advice in this article first to quickly fix such problems. Additionally, remember to turn on and off your router whenever you see a problem similar to this one because doing so can resolve Spectrum lag spikes.
